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FEA News and Trends

The latest in product, technology, and news from FEA Industries. We will explain the latest technology that's available so that you can more easily present these products to your patients. If you have a topic you'd like to see covered, you can email us at blog@feaind.com



Anti-Fatigue Lenses

July 27th, 2015 by Bill Heffner

Most of the talk about digital free-form lenses focuses on progressives. While this is good for those that need them, it doesn’t really help the vast majority of people under 30 years old. Traditionally, single vision lenses have been our go-to lens for this age group. However, we haven’t really stopped to consider whether or not this is still the best choice, given the average visual needs of today’s younger generations. As the use of phones, tablets, and computers increases, visual fatigue is becoming more and more prominent among younger people. These are the people that spend more and more time on electronic devices – computers, phones, tablets, and a plethora of other technological marvels. This also means that the daily visual tasks of these people are much different than previous generations. They spend more and more time with the vision focused within just two or three feet of their eyes. While they don’t usually complain about problems focusing, they do often have a number of other, subtler issues that many not be as easily linked to their vision. The Vision Council has also recognized the dangers inherent in eye strain. This is where anti-fatigue lenses come in.

Eye Fatigue

Symptoms such as head, back, and neck aches or tiredness can result from the extra effort that eye muscles make throughout the day. These types of visual problems can be even more pronounced in students. They tend to spend most of their day switching back and forth between focuses. First they have to look up at their instructor, then back to their notes, repeating that over and over on a daily basis. Even in young professionals, we have these issues. Especially as they spend 8 or more hours a day staring at a computer. Their eyes are continually focused to within just a few feet for hours on end. This is why we have lenses designed to address these problems. We refer to them as anti-fatigue single vision lenses. They are essentially a single vision lens, but they have a very small – less than a diopter – bump in sphere power at the bottom of the lens. These aren’t progressives, as there’s no progression or intermediate, but they do have just a little bit of power to allow the eyes to not have to work as hard. Just because someone’s eye muscles still change focus easily doesn’t mean we have to overwork them.

Eagle Scholar S.V.

Eagle Scholar S.V. Power Map

Eagle Scholar S.V., +0.50 add.

The Eagle Scholar is designed to meet the visual needs of students. They have some very unique visual needs that we don’t see anywhere else. They are usually sitting at a desk in some manner of lecture hall, with their main focus on the instructor at the front. They may be watching a person talk, or perhaps a powerpoint presentation, or some other manner of notes projected at the front of the hall. Then they spend the next hour (or two, or three) listening and taking notes (supposedly). So that means they are continually shifting their vision from the front of the lecture hall (which could be 30′ away) to their notes that are a foot away. Back and forth, constantly, for an hour or more. There’s also the myriad of ways that students take notes today. They could be writing in a notebook, using a laptop, a tablet, or even their phone. All or these are going to require varying amounts of eye effort to focus on what’s being written down. They might not notice at the time, but their eyes are doing a lot of work. This usually manifests itself as stated above – headaches, eye strain and tiredness. The extra half of a diopter in the Eagle Scholar S.V. lens is intended to make the continual focal changes easier for the eye to manage. The less work it has to do, the less tired the muscles get. This, in turn, reduced the feelings of eyes being tired.

Eagle Workplace S.V.

Eagle Workplace S.V. Power Map

Eagle Workplace S.V., +0.75 Add

The other option we have is geared towards young professionals. Working in an office means a lot of near work. Since a traditional office/computer lens would be overkill for this situation, we have the Eagle Workplace S.V. to address their visual needs. Since they spend most of the day using a computer or reading reports, we have a slightly higher add power when compared to the Eagle Scholar S.V. This lens has a +0.75 ‘bump’ at the bottom of the lens to account for the increased amount of near work that is going on. While a student tends to switch quickly and often between distance and near, the office worker tends to be one or the other. The father viewing if they are in a meeting, or walking around, and the near while they are at their desk. While the needs are similar, they are not quite the same, hence the separation between the Scholar and Workplace lenses. The best part about these lenses is that they aren’t relegated to second-pair lenses, as the additional power at the bottom won’t interfere with normal wear. These can easily be the primary pair for a wearer. Alternatively, they can be even further enhanced by using either a blue-blocking lens such as BluTech lenses, or with a UV-blocking coating, such as our Independence® Tech. This will help cut down on the blue light that’s emitted from digital devices, which can also contribute to eye strain.

Last Updated by Bill Heffner at July 27th, 2015


Weather Emergency Status

June 24th, 2015 by Bill Heffner

No phones, no lights, and the motorcars aren’t particularly helpful at the moment.

As you’re probably aware, we’re having a pretty bad day so far, along with about 130,000 other people in our area. We lost power yesterday evening, and are still in the dark. We’ve managed to connect up some generators to get web services working.

CURRENT STATUS

We are being told it could be 1-2 days until we get power restored. This means that you can still place orders, but if you need it in a rush, we aren’t going to be able to turn it around until we get power back on.

PHONES

Our phone carrier lost power in their data center that routes our phones. Apparently they can’t really do much else to fix anything until power comes back on. Once they fix it on their end, we will be up and running with phones again.

ORDERS

We are still able to accept orders placed online, but we are not able to process them. Anything ordered will be held until we get power back. This is also going to include things like tracking updates, shipments, and everything else. We were able to make some shipments today of jobs that were done last

SHIPPING

We did not ship last night (June 23) as we lost power and the facility was too dark, as this was during the height of the storm. Anything that was already done was shipped today (June 24) and you should expect to receive it as per usual. Until we get power restored, we may not be able to ship anything else, even if it was completed. Once we get to tomorrow and see where we are, we can update further.

 

We apologize for any inconvenience this may cause, but we are working hard to ensure your jobs get out on time. We plan to add shifts once this situation is resolved in order to ensure orders are fulfilled in a timely fashion.

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Last Updated by Bill Heffner at June 24th, 2015


Focused on Technology

June 16th, 2015 by Bill Heffner

We strive to be focused on technology in order to give our customers the best products and service that we can offer. Over the past several years, we’ve been investing more and more in technology to grow our lab. We wanted to ensure that we had a solid foundation upon which to build. Given the shrinking number of independently-owned labs left in the US, it’s important for us to ensure that we can compete against the larger, corporate-owned lab networks. We’ve always been focused on delivering a good product at the lowest price possible, and this technological framework we have set up will allow us to do just that.

When you offer a product at significantly less than competitors, the first thing that springs to mind is, “What’s wrong with it?”. That question makes the assumption that there’s being a corner cut somewhere, or that there are some kind of inferior/cheaper materials being used. When it comes to how we make lenses, however, this is certainly not the case. We just cut our costs so we can pass the savings on to our customers. There’s a number of areas where we have a huge advantage over competitors, such as sales, buying power, and technology.

Sales

When it comes to sales, most labs have a force that goes out and visits their customers. Whether it’s to discuss new products, services, the weather, or whatever else, they are out there on the road. These sales people, however, are expensive. Very expensive. That’s why we don’t have any. Just like traditional retail is getting rid of salespeople by selling online, we wanted to be able to offer our customers the best pricing by cutting out this part of the equation. Without needing to field a sales force, we have much less overhead that our competitors, so we can sell the same product for less.

Purchasing

We also buy lots of lenses. Usually tens of thousands at a time. This lets us get much better pricing, which we can then use to offer lower prices. It also makes it easier for us to offer deals and promotions on various products throughout the year. As we are able to get better pricing, we can pass that right along to our customers. Just like our customers want to buy smart and get good deals, we want to do the same.

Technology

The largest advantage we have when it comes to offering lower prices is our technology. We have our own dedicated technology team that helps tailor our computer systems to minimize breakage while maximizing throughout. This, combined with automated processing machines, makes it possible for us to produce a large number of jobs with a relatively small production staff. We have six free-form generators. That’s almost $2 million in cutting machines alone. While I’m not going to list all the equipment that we have, I did want to make it clear that we are continually growing and reinvesting in our infrastructure and technology to ensure we have the best products around.

Communication

Of course, up until now, nobody has really heard about the things we’ve been doing. We’ve been focusing internally on getting things done, but we haven’t really told everyone about all the “cool stuff ™” that we do. That’s what we’re aiming to change at this point – enhance our communication with our customers. That’s why we’re giving our website a face lift, and adding on some social media options like Facebook and Twitter. You may have also noticed the ever-present ‘chat now’ box at the bottom of your screen. We’re trying to do everything we can to facilitate communication with our customers, as we aren’t just focused on technology, we’re also focused on you.

 

I really like that tagline, it makes me feel all warm and fuzzy inside.

 

Anyway, this website redesign is just the first part of an overhaul of our entire ordering process. The next stage will see an overhaul of how orders are handled, which should make it much easier to place orders online, reorder jobs, and get tracking updates. We’re also looking to make everything more mobile-friendly, as phones and tablets are so common these days. As technology advances, we plan to be at the forefront of it.

Last Updated by Bill Heffner at June 16th, 2015